The following terms and conditions apply to all deliveries from Rabinovich webshop. Conditions apply in cases where no other written agreement between buyer and Rabinovich webshop has been made.
Danish Sale of Goods Act applies to all purchases made in Rabinovich webshop.
Documentation and guidance
If there are product descriptions and manuals for the product, these will follow the delivery from Rabinovich webshop. Further information or advice from our side, is indicative in nature.
Delivery and transport
Delivery of goods from Rabinovich webshop is considered done when the customer has received the goods supplied. All orders are sent by GLS, if not otherwise agreed separately between the buyer and Rabinovich webshop.
The product is usually shipped within 48 hours after receipt of order. Delivery in a packshop in Denmark will normally be made within 3 to 4 days. Lighted delivery dates are indicative and may be waived.
The risk of product
The risk of the goods ordered in Rabinovich webshop passes to the buyer when the right of withdrawal after 14 days from the receipt has expired. Is the product damaged or impaired after the buyer has received the product, he retains his right of withdrawal if damage or deterioration is not due to negligence or lack of care on his part.
Remember to save the original packaging of the product. Claim or damage must be returned in original packaging.
Complaints
Any errors or defects in products/goods supplied by Rabinovich webshop must be claimed when you have discovered the error. It is your duty to set, and upon request, show how the error manifests itself. If you discover an error, please contact Rabinovich webshop. You can basically only complaint about defects that become apparent within 2 years after you received the goods delivered. For products with limited shelf life is your remedy bounded by the shelf-life Rabinovich webshop have promised you. Rabinovich webshop decides if a product will be repaired or exchanged.
Returns
Rabinovich webshop offers a 14 day return, valid from the day you receive the item. You are obligated to return the item in unused condition and in the same condition as it is received, if you want the full amount returned. This is also valid for the packaging of the product. You can cancel a purchase by either refusing to accept it, by transferring the product to the post office, or by returning the goods to the specified address.
According to the new Act of June 13th 2014, returning of goods is at the consumers risk. If the consumer makes use of the right of withdrawal, and the goods go missing or gets damaged during shipment back to Rabinovich webshop, it is at the consumers risk. Returning of goods is paid for by the consumer.
Information
Agreements (purchase orders) can be made in Danish or English and they are held by the company for 5 years, according to the Accountancy Act. It is not possible to subsequently access the contract through our website. If you wish to receive a new copy of the contract per e-mail, please send an e-mail to rabinovich@rabinovich.dk.
Price and payment
In Rabinovich webshop you have the option of paying with credit card. All prices in Rabinovich webshop on web address http://www.rabinovich.dk is incl. VAT but excl. postage/freight.
Information
Rabinovich webshop is the original webshop for Rabinovich products.
Rabinovich is an independent jewellery brand, which for more than twenty years has supplied jewellery in silver and gemstones to jewelers in Denmark and Scandinavia, Holland and Germany.
Contact
Rabinovich
H.C. Andersensvej 7
DK-8230 Aabyhoej
Denmark
Tel. + 45 86 25 08 05
Fax. + 45 86 25 08 55
Mail: rabinovich@rabinovich.dk
VAT NO.: 1419 4541